Fractional Operations Leadership for Growing Physical Product Companies

Build the operations your company needs to produce, deliver, and scale reliably.

SOURCEPORT OPERATIONS provides fractional and project based operations leadership for companies that manufacture, assemble, distribute, or fulfill physical products, at the point where operational complexity starts outpacing their systems, processes, and leadership capacity.

Book a no-cost consult See how it works

A straightforward conversation with Frank. No cost and no obligation.

01 Build operations
02 Stabilize operations
03 Scale operations

Where this usually starts

Most product companies don't have an operations problem, until the day they do.

Prototype to production

The product works, but the operation behind it does not exist yet. There is no production plan, no supplier readiness, and no clear owner for the first real build.

Growth outpacing systems

Order volume is climbing faster than the processes, inventory controls, and systems that were built for a smaller company.

Delivery slipping

Late orders, inventory inaccuracies, poor throughput, and supplier problems start showing up together, and each one hides the next.

Founder dependency

The founder or executive team is still running daily operations because there is no operations leader and no operating cadence to hand off to.

A new commitment on the calendar

A major customer contract, a government contract, a new facility, a new manufacturing partner, or an ERP implementation is coming, and the current operation was not built for it.

Outside operational support is worth it when the problem is already touching revenue, delivery, cash, or quality, and the team running the operation is the same team trying
to fix it.

Services

Four ways to engage with us,
ordered the way companies usually
move through them.

Production-Ready Operations

For companies moving from prototype to production

Built for startups preparing for a first significant production run, first customer deliveries, or first customer contract.

Work covers: Production readiness, supplier readiness, supply chain planning, inventory structure, quality controls, order management, fulfillment, production planning, roles and responsibilities, ERP and systems requirements, KPI development, and risk identification.

Primary outcome: A practical operating foundation capable of supporting the company's first production commitments and customer deliveries.

Typical engagement: 4 to 8 week Production Readiness Sprint

90-Day Growth-Ready Operations Program

For product companies already producing or preparing for significant growth

A structured move from reactive, founder led operations toward a real operating system.

Days 1 to 30, assess: OpsPoint™ assessment, current state review, process mapping, supply chain, inventory, quality, workforce, systems, KPIs, founder dependency, and operational risk.
Days 31 to 60, build: Operating cadence, KPI dashboard, accountability structure, critical processes, inventory controls, supplier management, production planning, quality controls, fulfillment, and management routines.
Days 61 to 90, scale: Capacity planning, supply chain scalability, organizational requirements, systems roadmap, process documentation, risk mitigation, and a 30/60/90/180 day roadmap.

Primary outcome: A more reliable, measurable, and scalable operating system that can support the company's next stage of growth.

Typical engagement: 90 days

Fractional Operations Leadership

For companies that need operational leadership without a full time executive

Ongoing or interim leadership across manufacturing, supply chain, warehouse and fulfillment, inventory, quality, logistics, procurement, ERP and system implementation, operational KPIs, organizational structure, process improvement, and strategic operations.

Engagements are structured around a defined number of days or hours per week or month.

Primary outcome: Experienced operations leadership without the immediate cost and commitment of a full time executive hire.

Typical engagement: 3 to 12+ months

Established Business Operations

For established small and mid sized businesses

Three levels of engagement, taken in order.

Operations Assessment: OpsPoint™ assessment Identifies weaknesses, risks, bottlenecks, and improvement opportunities.
Operations Stabilization: Addresses deteriorating performance or growth driven problems such as late orders, inventory inaccuracies, throughput, supplier issues, warehouse inefficiency, quality problems, ERP implementation trouble, weak accountability, and poor KPI visibility.
Operations Improvement: Raises throughput, inventory, fulfillment, supply chain, logistics, quality, processes, systems, and organizational accountability.

Primary outcome: Operational problems diagnosed, stabilized, and then improved in that order.

Typical engagement: 2 to 4 weeks for assessment, 3 to 6 months for stabilization

How it works

Four steps, starting with a conversation.

1
Start with a no cost consultation
A straightforward conversation with Frank about what is actually happening in the operation. No prepared materials are required. Bring what you know.
2
Clarify the operational challenge
Frank asks about the product, the current stage, where delivery or quality or inventory is breaking down, and what commitment is coming next.
3
Define the right scope or next step
If SOURCEPORT OPERATIONS is a fit, Frank proposes the engagement that matches the situation. If it is not a fit, he says so.
4
Begin the engagement
Work starts hands-on inside the operation, not as a set of recommendations handed over at the end.

What the first call covers

Where the company is today, what is breaking down, and what commitment is coming next. Frank will tell you what he would look at first and roughly what that would take.

Who it is for and what to prepare

Founders, executives, and operations leaders at physical product companies. Nothing to prepare. If you have production, inventory, or delivery numbers on hand, bring them.

After the call

If there is a fit, Frank follows up with a proposed scope and next step. If there is not, he will say so and point you toward a better option.

No obligation

The consultation is free and booking it does not commit you to anything.

Who it is for

Worth knowing before you book.

A good fit

You make, assemble, distribute, or fulfill a physical product.
You are at an operational inflection point: first production run, a major or first government contract, rapid sales growth, a new facility, a new manufacturing partner, an ERP implementation, inventory growth, supply chain disruption, quality problems, or an operations leadership gap.
The problem has a real financial reason to be solved. It is affecting revenue, delivery, customer satisfaction, inventory, cash, quality, growth, or risk.
Your leadership team is willing to actually change the operation.
You are commercial or government facing, including manufacturing, distribution, or aerospace & defense.

Probably not the right fit

You do not produce or move a physical product.
You want written recommendations rather than someone working hands on inside the operation.
The operational problem is not currently affecting delivery, cost, quality, cash, or growth.
The leadership team is not ready to change how the operation runs.

About

Frank Rosales, founder of SOURCEPORT OPERATIONS — FRANK ROSALES, FOUNDER & CHIEF OPERATIONS PROBLEM SOLVER

Frank Rosales is the founder of SOURCEPORT OPERATIONS. He brings 19 years of operations leadership experience across manufacturing and distribution.

He works with startups and small businesses to set up the operations they do not have yet and to fix the ones that stopped keeping up. The approach is hands-on. The goal is not a report, it is a working operation to build and improve things like: production, inventory control, supplier management, quality, fulfillment, SOPs, accountability, visibility and KPIs that show whether any of it is holding.

You speak with Frank directly.
The person on the call is the person doing the work.

No-cost consultation

Talk through the operation with Frank.

The consultation is a direct conversation about what is happening in your operation and whether outside operations leadership would actually help. There is no cost and no obligation.

Pick a time that works for you. If nothing on the calendar fits, email your request to support@sourceport.com.

Scheduling is handled by an external booking service. How your information is handled.

Loading the scheduler.

If the operation is the thing holding the business back, start with a conversation.

Book a no-cost consult with Frank